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Frequently Asked Question 

1. Do you produce the stand-up pouch packing machine?How about the packing speed?
Our company provides the pre-made pouch packing machine that applies to all kinds of stand-up pouch and stand-up zipper pouch.Please make sure the length and width of the stand-up pouch are no more than the limits of our machine.The packing speed is determined by the product you want to pack.Generally speaking,the packing speed of our machine is about 55 bags per minutes.

2. Do you provide the pre-made pouch packaging machinery?
Yes,we produce the pre-made pouch packaging machine of various models on daily basis,and we are confident we can provide what you want.If you have special requirements about the machine,please present us the design and we can make it especially for you.E.g.We can add the zipper opening device,nitrogen filling device,dust cleaning apparatus and many other devices to the machine for you.

3. Is your machine capable of packing salt or salty products? How about its corrosion resistance?
We did the experiment of packing salt.As you know,the salt has the complex chemical composition and b corrosion,so if you choose our 316 stainless steel made machine,and clean machine timely after use,we can promise our product will have good performance for a long time.By the way,we can adopt the special production techniques to make the machine according to the characteristics of the product you want to pack.

4. Do you provide the professional after-sale services?
Yes,we value each of our customers.We can appoint  our engineer to the customer to install and debug the new machine upon request of customer.We can provide the customer with the user training for better operation and maintenance of the machine, but the travel expense and the remuneration of trainer should be paid by customer.

5. Do you have the packing machine for tobacco?
Yes,we provide the professional tobacco packing machines with different measuring methods,and please inform us of which measuring method you want.The tobaccos are a little bit humid and twining together,so make sure the packing machine you choose is professional.

6. Your pre-made pouch packing machinery is too expensive.By contrast,your vertical packing machine’s price is much more acceptable.I would rather choose your vertical type machine.
Thank you for telling us these.The reason is our pre-made pouch packing machine can pack with the pouch of different types and size,and our vertical packing machine can pack with the pouch of only type and size.Changing the pouch means changing the machine,if you choose our vertical type packing machine.Please make the choice according to your actual need.

7. How can you full automatic rotary packaging machinery remove the air bubbles in the pouch?
We can install a device onto our machine that can remove the air upon the liquid.We used to do an experiment to test the device,and the testing result is satisfying.

8. How could your machine open the pouch?What is the suction cup for?
You are good at observing.Take our rotary packaging machinery for instance,the machine takes use of the pneumatic,principle to open the pouch by the suction cups.We adopt the high quality SMC suction cup in order to prolong the service life of our machine.

9. What kind of motive power does your machine generate?
Our machine generates the mechanical powder and pneumatic power.

10. What is the difference between your two types of bag magazine?
We have the horizontal type and bin type bag magazines.The horizontal type is designed for the automtic horizontal conveying of the stand-up pouch or long pouch.The bin type is designed to feed the tree-side seal bag,four-side seal bag,back-sealing bag and stand-up bag.Please make the choice according to the pouch you are using.  Pre-made Pouch Packing machine;Rotary Bag Packing machine;Vertical Packing Machine

11. If i want to pack the 2.5kg of granular product into a bag,can your machine do it for me?
Our can provide the machine that is capable of packing the granular product,but the heavy weight of 2.5kg will lower the packing speed of our machine down to 5 to 15 bags per minute.We will add a tray below the conveyor to carry the falling granules.

12. If I am going to place the order,is it necessary for me to provide you with the pouch I want to use and the samples of product I want to pack?
Yes,we need to test our machine before we sell it,using the pouch and product provided by the customer.We will adjust the machine to match the size of pouch,and tackle the issues occurred during the test as possible as we can.

13. Is the pouch made of LDPE film applicable for your machine?
The pouch made of one-layer LDFE film is too thin to withstand the heat,which has been already proven during the experiment we ever did for our customer.The pouch made of double-layer compounded LDPE film will be applicale.

14. Generally speaking,the packing speed of liquid product is much slower than that of the powdered or granular product,isn’t it?
Yes,Packing liquid product has the procedure of bottling,and conveying and discharging the bottles will take a lot of time.E.g.take our machine for example,the packing speed of 200ml liquid product ranges from 30-45per/min.The packing speed of more than 200ml liquid production ranges 15 to 30 per/min.

15. How long will your machine take to open a zipper pouch?
It will take our machine 2 seconds to open the zipper.

16. Is there an upper limit to temperature your bottle filling machine can withstand?How high is it?
The highest working temperature is 100 Celsius degrees.

17. What is noteworthy about the solvent gravure printing ink?
The solvent gravure printing ink’s density is noteworthy.The high density of ink might cause the scratches,color string,scumming,and orange peel phenomenon.In normal conditions,if the ink dries too fast,it is advisable to add in some slow drying thinner.Vice versa,if the ink dries too slowly,it is necessary to add in some fast frying thinner.The ambient temperature should be controlled from 18-25 degree,and the humidity should be controlled below 65%.   Pre-Made Rotary Pouch Packing Machine;Rotary Bag Packaging Machinery

18. How to choose the most suitable packing machine!
Packing machine means the machine can finish total or parts products and commodity packing process,including mainly automatic filling, bag forming,sealing and coding and so on. the related following process including cleaning, stack, disassemble and so on. besides, packing also including Metering and stamp at packing products.   Using this packing machine can improve production rate, Alleviate labour intensity to meet large scale production and sanitary demand.         

So How to choose the most suitable packing machine!

1.First we should confirm what products we will do packing.
2.High cost performance is the first Principle

3.Try to choose the long history packing brand factory with high quality guarantee.

4.If you have plan to visit factory, try to pay more attention to whole machine,especially machine detail, machine quality always depends on detail, better do machine test with real sample products.

5.About after-sales service, it should be good reputation with timely, especially to food production enterprise.you need to choose a superior after-sales service machine factory.

6.Do some research about packing machine what other factory under using, may can be a good suggestion.

7.Try to choose the machine with simple Operation and maintenance,Accessories complete and full automatic dosing system with continuous, which can improve packing rate and decrease Labor cost for the long-term development of enterprises.

19. if my bag is pre-made/ready bag,which packing machine i can choose?

Hi,you can choose our rotary bag given packing machine,named pre-made filling and sealing packing machine.Machine working principle is Bag-given(machine clamp take bags from bag stores)-bag open-filling-sealing-finished products.

20. What is the specific bag size and type suit for our packing machine?

Our packing machine suit for normal three side sealing bag,normal three side sealing bag,stand up bag,stand up zipper bag,pouch with angle spout ,stand up gusset bag, allotype bag(special bag),PE bag,pallet bag

21. What products are suit for bag given packing machine?

Solid products:candy,Red dates,Oatmeal,chocolate,cookies,Peanut,Green soya beans,rock candy,pastry,commodity,puffed food….

Granule products:Crystal MSG,granule medicine,Capsule,seeds,raw Chemistry material,Sugar,chicken essence,Melon seed,nuts,Pesticides,Fertilizer,feed….

Powder products:flavoring,MSG,milk powder,glucose,washing powder,raw Chemistry material,white sugar,Pesticides,Fertilizer….

Liquid/Paste products:detergent,yellow rice wine,Soy sauce,Rice vinegar,juice,tomato paste,peanut paste,fruit paste,Chili sauce,Bean sauce….
           And other products can pack by pouch

22. Bag given packing machine pre-made/ready bag bag sizes range and each bag type sizes requirements.
Standard range,200model size:Wide:80-210mm  L:100-300mm
300 type sizes:Width:200-300mm Length:100-400mm  Width:160-260mm Length:100-400mm
If bag sizes over this range,we consider customization,special bag type have requires with bag sizes.
Zipper bag:between zipper and bag mouth distance at least 2.5cm
Gusset bag:bag gusset width within 50mm,if bag mouth too small that products cant fill complete,cant do packing
Spout bag:spout at the side of bag,sealing sizes at least 50mm
Pallet bag:pallet in bags,pallet length lower bag mouth at least 3cm.

23.what is the b advantage of bag given packing machine compare with vertical packing machine?
1)bag given packing machine use for different pre-made bag/ready bag,especially made by professional bag forming machine,higher quality than vertical packing machine directly do bag forming.
2)bag given packing machine can pack stand up zipper bag,spout bag that vertical cant pack.
3)Bag given packing machine equip high quality pre-made bags with superior appearance,can be placed on the supermarket higher side,packing more excellent.
4)In bag given packing machine packing process,no bag open,no filling and sealing,wrong bag open,no filling and sealing,increase the bag using rate.vertical packing machine will cause waste.

24. what equip machine can be used for solid bag given packing machine,what about the speed?

Multi head weighing(four head or six head or ten head weighing)+Z elevator(with vibration hopper)+steep Angled conveyor+platform
Also can use counting cup for weighing and filling,but ten head weighing is more accurately,counting cup with too much deviation,advantage cost is lower.

Packing products value is much low and not care about deviation,use counting cup.
Packing products value is much high and for future consideration,multi head with high benefit
25-60bags/min (the speed depends on type of products and packaging material used)

25. what is dosing system equip for liquid pre-made bag given packing machine,speed and attention points?

Liquid canning machine or paste filling machine(choose different according to products viscosity),Heat preservation and storage jar(according to temperature require.) 25-60bags/min
Directly canning machine filling weight exceed 1000g,we suggest filling by two process.
Besides,liquid have spill condition,set suitable speed according to liquid  volume and viscosity,avoid Error.

26. what is dosing system equip for powder pre-made bag given packing machine,speed and attention points?
Powder packing main machine equip auger conveyor and filler,Standard equip vacuum cleaning machine.
Be attention of Powder dust,caking,packing environment keep dry and ventilation,if have solid mixed,powder is Crude or Refined,choose the right weighing machine.
25-60bags/min
Attention:powder have terrible dust condition,should equip double-deck and vacuum cleaning
Powder is wet will cause caking,keep powder dry.         

27.What products should do special process with bag given packing machine?
Products is a little wet.
b viscosity,easily adhesion,big caking,breakable,powder products Refined,powder dust.b corrosive

28. What information should be provided to factor when customer choose?
Bag given packing machine
1)products type,solid products specific sizes.
2)Bag sizes and type with pictures
3)Packing weight
4)Packing speed,capacity
5)Special requirements,such as filling Nitrogen,exhausting,zipper close,date printing
6)Power supply voltage,Frequency
7)Factory workshop,Height limited.
Powder:caking condition,Damp,solid mix
Liquid:liquid temperature,paste or liquid,liquid volume,if need filing by twice.

29. what is ECHO’s b advantage compare with other supplier?
Packing technical mature,Stable performance,common parts branding,easily for local market purchasing.
Professional engineer 24 hours after sales service.
Constantly testing setting and process equipment so that it can be processed immediately when sending to customers factory.
ECHO has its own technical group according to market changeable Continuously technical developments and improvements,no matter appearance and internal running condition stable,at the top of Chinese market.

30. characteristic and advantage of ECHO MACHINERY?
Standing position on customers to Communicate with engineer,under the condition of factory enlarge,there always a group pay attention to market customers,provide good customers experience.

ECHO provide professional packing solution,material and technical,value creating partners.ECHO has its own technical group according to market changeable Continuously technical developments and improvements,no matter appearance and internal running condition stable,at the top of Chinese market.

According to customers requirements,provide the most suitable and Economics packing solution,according to customers bag,products different customization,improvements to meet customers demand.

31. What other machine ECHO on sale?
We specialized sale different type bag given packing machine and developments customization,vertical packing machine and pillow type packing machine also on sale,for provide a series professional complete packing line.

Except bag given packing machine,we mainly sale pillow type packing machine,vertical packing machine,vacuum packing machine,bottle filling machine,also other equip machine,such as weight selected machine and Metal Detector.

32. What is working process of bag given packing machine?
Bag given-date printing-bag open-filling1-filling2-sealing1-sealing2-finished products
According to different products and bag special requirements arrange different working process.

33. What is main Standard parts of bag given packing machine?
Bag given parts,bag open parts,machine clamp parts,filling parts,return parts,bag holding parts,Exhausting parts,date printing parts,product poking parts.

34. What is production process and delivery time condition of bag given packing machine?
According to products confirm production lists,according to production lists choose machine type,drawing,spares parts matching,machining,purchasing-assembling-testing-debugging-testing-machine product filling testing-cleaning-packaging-delivery
Delivery time:35-60 days

35. How can customers Track their machines?
From assembling to debugging to delivery,we will send related pictures and video for customers track in regular(production track lists)
Through salesman,customers and engineer do some developments of special requirements.         

36. After deal and deposit,what should customers do cooperate factory?
Customers should provide sample bags and products for machine finished test and video,Customs clearance information.problem during production and feedback.

37. what machine can equip bag given packing machine?(such as Metal Detector)
Metal Detector,weighting,finished products Conveyor belt,dust collection,vacuum cleaning.
Four head weighing or six head weighing or ten-head weighing+Z elevator(with Vibrating hopper) or steep Angled Conveyor+Platform+Canning machine or paste filling machine.
Auger Filler+Screw Elevator or vacuum elevator

38.How about after-sales service?
24 hours online service,2-5workdays arrange air ticket for customer factor after-sales service(if necessary,customers pay the fee)

39.If your machine can keep working 24 hours,how to do maintenance?
keep working 24 hours is ok,but will decrease machine using life,we suggest 8hours/day.
Before machine running,adding lubricant everyday,adding part:One Direction
Bearing oil storage tank,Pneumatic vibrator,
Before machine running should check air supply and Power Supply
Machine transmission part add grease lubrication per half month.
Cleaning vacuum filter everyday
Bag holding screw lock one time per week.

40. Can you give me some advice of horizontal bag given packing machine or rotary packing machine,speed is approaching,horizontal type is smaller?
Our bag given packing machine bag sizes range can suit many type bag and sizes,and eight process satisfied more function require.changeable between process,rotary packing machine can adjust eight process meanwhile,save Operator time,machine itself making Complex,performance stable,technical
Mature,small error range
Horizontal packing machine with high requirements with adjust bag mouth technical,adjust not convenient and not have bag holding device,bag mouth cant be opened enough will influence filling box open.

41. Our machine is gusset bag,are there any machine can do packing?Any filling problem?What is your main market,how customers evaluate your machine,what problem will happen after machine running,how to prevent?
We need gusset for machine test,normally bag mouth size and products filling condition is ok if not influence.gusset may have filling problem,it should according to specific bag sizes.
Gusset width cant over 50mm,and bag mouth to small to hard filling.
Our customers from all around the world,such as America,Canada,Peru,Malaysia,Indonesia,England,Egypt,Algeria.
Our machine with high reorder rate and positive attitude Evaluation
After later period of machine running,packing speed may be lower and Unopened bags rate increase,it require customers do regular maintenance and contact us for problem solution in time.

42. We buy your machine and we would like to do setting by myself,if you can provide a set of setting instruction,such as wiring problem?
Yes,we have a set of detailed Instruction manual,it shows how to wiring and the function of each wire,and how to adjust parameter,if it cant helps a lot,you can contact us in time,meanwhile,we can provide operate video.

43. My products is solid and powder,but i only need one packing machine,how to move it easily?
Customers can use Forklift directly moving,and we suggest adding four wheels for moving convenient,meanwhile we will widen platform to avoid broken of moving process.

44. Your packing machine equip detailed Instruction manual?
Yes,equip with machine when delivery.

45.What is reason of your packing machine with high price?
High quality material,rigorous selecting,rigorous checking,guarantee all machine,Assembly parts,spare parts,electrical equipment with high quality and stable.
well-known and newest spare parts,long service life,save after period machine maintenance.
ISO9001 Certification,Strict management process.discount with large order.

46. What the Safety system of bag given packing machine?
No bag,no filling,no sealing,machine have alarm bag month close,no filling,no sealing,machine have alarm,Air pressure abnormal,machine stop or alarm,equip safety doors.

47. What the brands of your bag given packing machine spare parts?
PLC:SIEMENS from German
Touch Screen:SIEMENS from German
Frequency Converter:Schneider from France
Vacuum Pump:OMRON from Japan
Printer:Tian Yi(Standard,customers can choose its own brand)
Main Motor:WANSHSIN from TaiWan
Temperature Controller:OMRON from Japan
Proximity Switch:OMRON from Japan
Magnetic Valve:SMC from Japan
Cylinder:FESTO from German
Bearing:IGUS from German

48. Where are ECHO’S customers from?
Our customers from different counties from World,such as America,Canada,
Peru,Malaysia,Indonesia,England,Egypt,Algeria.

49. What exhibitions will ECHO attend every year?
We will plan to attend many exhibitions every year according to demand,such as Canton Fair,Shanghai Propack,Indonesia Propack,Thailand Propack,Germany INTERPACK,America IPACK and so on.

50. .I want to buy a set solid packing line,what the sizes and my working room is a little bit small?
Our whole set packing line standard sizes is 4200*3100*3500mm,high at least 3200mm,length and width can be shorten.

51. If i need engineer Go abroad for setting,how many days should be and what customers should provide?
We will arrange suitable engineer go abroad according to work condition,customers need pay Accommodation,meal,air tickets gone and back,extra salary.

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